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July 07, 2026

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Burnout vs. Resilience

 In this week’s Systems Change Newsletter…

Invitations & Announcements:
Opening the doors on program evaluation
What does it look like to include your community when evaluating your programs? As Creating the Future begins documenting what we’ve learned from our 30+ demonstration projects, we will be including YOU in that process. From determining which learnings are important to document and share, to interviewing the folks who led those efforts, this process will be as open and participatory as all our work. We’ll be kicking off this effort in September. If you’d like to join the fun, hit reply and let us know.

US Nonprofits: Proposed Federal Funding Changes 
The Trump administration is proposing changes that will require all federal grants to adhere to the political agenda of the current administration. If this passes, ANY administration, present or future, would be able to withhold approved grants, terminate existing grants, or even change terms mid-performance, based solely on their political agenda vs. community needs. The National Council of Nonprofits has simple things you can do to fight these changes. That starts here...

Catalytic Thinking Exercise:
Changemakers and Resilience

In our community of practice last week, we were talking about burnout. As we do with every issue that arises, we walked through the questions of Catalytic Thinking to reach for what is possible – the opposite of burnout – rather than aiming squarely at the problem itself. Because with Catalytic Thinking, eliminating the problem isn’t the goal; it’s one step towards the real goal – the potential for good if the problem is eliminated.

This is the question the group therefore considered:

If burnout is what BAD looks like,
what would GOOD look like? 

After some discussion, Jackie Bradley and Madeline DeMarco began talking about resilience. Here is the definition they shared:

  • Individual resilience: I have the resources I need to thrive
  • Community resilience: People around me can fill in the gaps of what I need
  • Systemic resilience: The systems support resilience at the individual and community levels

(If you want to learn more from the dynamic duo of Jackie and Madeline – or if you are curious about joining our community of practice - see the Resources section below.)

These days, changemakers need all the resilience we can muster. Burnout barely describes what we’re feeling. For many of us, we passed burnout on the way to being physically, emotionally, and spiritually exhausted.

This week’s Catalytic Thinking exercise is therefore about reaching for what “good” would look like for your own resilience and the resilience of those around you.

Try this
Catalytic Thinking’s true power is to turn vision into reality. Guided by the Pollyanna Principle that “Unless something is physically impossible, it is possible,” the questions of Catalytic Thinking transform the seemingly impossible into an achievable goal.

That happens by aiming beyond the lack of the thing we don’t want. It is instead about aiming at the presence of the calm and joy and health and fairness that we DO want. Because what we pay attention to grows.

There is a big difference between the lack of something bad and the presence of something good. That’s why, when the conversation started at burnout, it quickly became about resilience.

If our workplaces (and our lives!) were places of resilience, burnout wouldn't even be an issue. From the definition Jackie and Madeline shared, folks would have what they need to thrive. Gaps would be filled by others who have what someone else does not have. And the systems would be set up to encourage and support that.

What it takes to get there is, therefore, to simply follow the questions of Catalytic Thinking.

  1. Who will be affected by a culture of resilience?
  2. What is important to all those people? What do they aspire to? What is already strong and resilient about their lives and their work?
  3. What would systems look like if they were supporting and encouraging resilience? What would it feel like? What would we see and hear?
  4. What would need to be in place for that vision of resilience to be reality? What would people need to have? What would they need to be assured of? What would they need to know?
  5. What actions can we take to create those conditions, to provide people with what they need?

As you think about each of those questions, flesh out what you see in the answers. Really SEE it.

For example, for Question 3, you might name systems such as on-boarding processes or employee evaluation processes. Beyond just naming those systems, though, dig deep. What might each of those systems embody? What might they feel like?

The same for all the questions. Flesh out your vision of what resilience would look like. Flesh out the conditions that would lead to that image (e.g. not just “trust” but “What would trust look like? How would we know there was trust?”)

From there, the answers will become clear. Whether we are talking about burnout in the workplace, or the dismantling of democracy, the questions are the same. And the solutions become clear as we flesh out those answers. It all starts by looking beyond the problem, to the desired state we wish to create.

During this time in our global history, it is easy to get mired in all the problems we are facing. Those problems are real. They are devastating. We must fight those problems with all that we have.

Our real power, though, lies in what is on the other side, once those problems are gone. Aiming at that positive state is our superpower, solving our problems on the way to creating what we do want. Because what we pay attention to grows.

That is the road to resilience. Fighting FOR, not just fighting against. Fighting FORWARD, not just fighting back. And that is the power of  Catalytic Thinking.

Resources to Further Your Practice:
    • WATCH: Our recent discussion, using Catalytic Thinking for setting salaries, is a great example of reaching for what is possible. Watch it here...
    • READ: We must fight back. And we must also create plans that step into our power. See what that looks like at this article...
    • LISTEN: Jackie Bradley and Madeline DeMarco share their wisdom about creating change in large systems and small communities. Listen here… 
    • JOIN IN: Curious about our community of practice? We meet monthly, applying Catalytic Thinking to whatever issues the folks in the group are facing in their work and their lives. If you’d like to join, hit reply and let’s talk!

 

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eJournal Archives:
If you’re new to our eJournal, or just want to remind yourself of past practice exercises we’ve shared, check out our eJournal archives here.

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Creating the Future's Mission
Teach people how to change the systems they find themselves in,
to create a future different from our past -
all by changing the questions they ask.

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