Consultants and Coaches: Introduction to the Continuum of Potential
Meeting Clients Where They Are
to Unlock Their Potential (and Yours!)
Why do clients do this?
- After a great conversation, prospective clients stop returning calls.
- Or in the middle of a project, the work slows down or even stops, as folks miss deadlines they themselves created.
- And then sometimes, clients soar to amazing heights, beyond what either or you expected!
What is happening in these cases? And what can you do?
The Continuum of Potential
It's all about behavioral change.
At the core, consulting and coaching are about behavioral change.
How can we know what degree of change your clients and prospects are actually ready for?
When we propose solutions, how can we know if what we're proposing is what the client feels they need (vs. what we think they actually need)?
Rooted in a combination of brain science, behavioral psychology, and practical experience, the Continuum of Potential is a unique approach that combines compassionate listening with behavior change.
What is keeping some clients stuck, while others are kicking butt?
What are people really telling us when they say things like "We're fine, we just need a grant" or "I've tried everything, nothing works" or "My board will never change"?
And how can we respond to those statements in ways that create openings and possibilities?
When we do not know how to interpret people's words and actions, we leave so much potential on the table.
- We lose out on projects we thought were a sure thing.
- Once the work starts, we run into stumbling blocks we hadn't anticipated - the kinds of stuff that "comes out of nowhere."
The Continuum of Potential provides a roadmap for understanding the cues people are sharing, that we are not trained to notice. Those cues are indicators of the various stages we all go through as we step into what is possible - stages of behavioral and attitudinal change.
With its roots in a variety of behavioral sciences, the Continuum of Potential provides a path for your own actions to catalyze real change.
- If you've ever been frustrated when friends and colleagues ask for your advice and then argue with the advice you offer...
- If you wonder why the exact same actions create dramatically different results for people who appear to be in the exact same circumstances...
- If you want to up your game with a new level of effectiveness for helping clients step into what's possible...
The Continuum of Potential will help you see what is not obvious, helping you unravel the complexities of client relations by making the invisible visible.
From this new way of seeing, you will be able to...
• understand more deeply and compassionately where people are in their own readiness to step into their potential
• understand what role you can play in opening the door, so that they can see what might be possible.
Check out this sneak preview from the class itself!
What is this Class? Who is it for?
This class is for consultants and coaches to community benefit groups and organizations such as nonprofits, foundations, and other changemakers.
(NOTE: If you are curious about the Continuum of Potential but you are not a consultant, we will be offering another class soon for folks working directly in community. If you're interested in that class, send us a note and we'll add you to the notification list for that class.)
This class is for consultants who want to...
... help clients and prospective clients move from "stuck" to taking action
...be more effective in listening and communicating in all aspects of your life
... be a more effective change agent, for your clients and yourself
... understand how to craft programs of any kind - including speeches and classes - that connect immediately with your intended audience
If you want to become even more effective in your communications, the Continuum of Potential will open your eyes to a whole new way of being with the people in your life - clients, family, friends, coworkers.
The class begins with an introduction to the frameworks into which the Continuum fits - Catalytic Thinking and Catalytic Listening - including the science behind those frameworks.
From there, you will be introduced to some of the key brain science and behavioral psychology behind behavioral change.
Then the class will guide you through the 7 stages people go through as they step into what is possible in their lives.
Lastly, the class will provide simple steps you can take to unlock the door to what is possible, for that other person and for yourself.
Through the video lessons, the dozens of pages of worksheets and practice exercises in the study guide, and the live 2-hour Q&A discussion, you will see the people around you - and yourself - in a whole new way. And with that new way of listening, your results will immediately begin to improve.... noticeably!
If you are not certain if this class is for you, and you are curious, send us a note and let's chat to see if this is a good fit for you.
What You'll Learn
• What does it actually mean to meet people where they are? When we say, “Meet people where they are,” where exactly are they?
• Why folks don't take action on approaches you've all agreed would be effective - even when you've created a calendared plan to make it happen.
• What leads to people being stuck? What keeps them there, and what do they need in order to get unstuck?
• The role of compassion in unlocking the door to the potential in your clients and yourself.
• Why people make decisions / take actions that seem to go counter to their best interests.
• What it takes for team members (including boards) to get on the same page.
• The brain science and behavioral psychology behind why people do or don’t take action.
• Why actions that work for one group backfire with others in similar circumstances.
• Why consultants often have a hard time getting clients to take action on things that are clearly in the organization’s best interest.
• How to know what kinds of responses will help vs. frustrate the other person.
• Why you can’t make anyone do anything. And why it is counterproductive to try.
Note: The Continuum of Potential is NOT an intervention tool.
If someone you know is harming themselves or others, please seek professional help immediately.
This Class Includes...
This webinar is limited to 20 people, to give everyone a chance to ask questions and share their thoughts during the live Q&A session.
3 hours of video class time, plus an audio-only version of the main lecture video, if you want to relisten while you commute or work out
To listen after you've watched, to go deeper into your learning.
To help embed your learning, the workbook includes a deeper dive into the various stages of the Continuum, plus tons of practice exercises
Small cohorts, facilitated by Hildy, to share questions and experiences.
Both video and audio format, as a reminder of what you've learned.
Our faculty will answer any question that can be answered in just a few minutes, to help as you implement what you learned AFTER the session. And yes, when we say "forever," we mean it!
Tuition
In the spirit of Collective Enoughness - that together we have everything we need - YOU will determine the tuition for this click-and-play class!
On the registration form, you’ll see our suggested tuition for this class. You will also see the ability to choose a different amount that is entirely up to you.
“No less than you believe it’s worth,
and no more than you can afford.”
~ Gayle Valeriote, founding board member, Creating the Future
No one will be turned away.
Because we never want money to stand between you and learning approaches that will help to create a more humane, healthy future for our world.
Got Questions?
When does the class start?
Your class is available right now! Once you register, classes are viewable at your own pace, whenever you choose to watch and as many times as you’d like. And you will have lifetime access to all those aspects of the class.
Can I access the class on my phone?
• All video aspects of this class are accessible on mobile devices, laptop and desktop computers.
• All documents are in PDF format. Any of your devices that can read a PDF will read the workbook and worksheets.
Will the live component be recorded if I can't make that date?
That live component will be recorded and posted to the classroom page, with lifetime access just like all the other aspects of the class.
Will you really answer questions forever?
Yes, included in your tuition, our faculty will answer quick questions forever. For questions that require lengthier, more in-depth answers, we may suggest a coaching session, which is available by donation (no set fee). Our goal is not to produce a webinar; our goal is that you take these practices into your life and your work, and enjoy the benefits they will bring to yourself and those around you.
Your Instructor
